Alcorn Construction's Customer Story
Alcorn Construction Saves Valuable Time and Reduces Risk with GCPay for Payment Application Management
Alcorn Construction is a general contractor with extensive experience in industrial, office, retail, healthcare, and advanced industry construction. Based near Denver, Colorado and known for their excellent service from pre-construction through project completion.
We connected with Matt Newman, Alcorn’s Controller, to learn about the manual process they left behind and what they’ve accomplished with a more cohesive subcontractor payment workflow.
Founded in 2008
Headquarted in Lakewood, CO
Before getting started with GCPay, Alcorn had a heavily manual process for their subcontractor payment management.
Alcorn’s spreadsheet workflow was down to a science; the team would send around a password-protected Excel version with all the contract data and then update it as needed. Ultimately, though, it took way too much time to manage. Plus, as Matt points out, none of this data was directly linked to their accounting system. This meant every update in the spreadsheet had to be manually entered by a team member at Alcorn and then also entered into Vista.
This labor intensive process was not sustainable.
With lien waivers, the process was similar. The team would exchange lien waivers with subs via email, which created an issue at the end of each project when these waivers had to be tracked down and checked for accuracy.
For both pay apps and lien waivers, Matt describes feeling uneasy about relying on email and spreadsheets. There was always a chance that a pay app had gotten stuck in the email phase and didn’t make it into the accounting system to be properly posted and processed. There was always the fear of transcription errors, or math errors on the Excel pay app, which would cause confusion and rework.
GCPay + Viewpoint Vista
GCPay and Viewpoint have been integration partners since 2012. This partnership allows for information within Vista relating to subcontracts, change orders, and compliance to sync automatically with GCPay. The integration ensures subcontractor invoices and change orders are detailed properly and processed accordingly, plus eliminates the need to enter contract and invoice data twice.
At the Viewpoint conference in 2018, Matt met the GCPay team and because GCPay is a long-standing integration partner with Viewpoint Vista, Alcorn was excited to see how the two software platforms work together.
When they learned that they’d be able to seamlessly share contract data back and forth, they were sold. In spite of having used similar products in the past, Matt was glad the team chose GCPay. He notes that GCPay is more cost effective and offers excellent customer support and onboarding, making it an easy decision.
Solutions & Results
Since adopting GCPay, Matt is happy to report that his team feels like they’ve entered the 21st century. “Part of growing a successful business is adapting to new technology and solutions,” Matt notes, saying he’s happy his team is “upping their game.”
Since implementing GCPay, Alcorn’s greatest improvement is the time savings. Not only does the software make processing pay apps and managing compliance much faster, it also eliminates the risk of anything getting stuck somewhere in the process.
Matt also expresses appreciation for GCPay’s direct integration with Viewpoint’s Vista. Before, the team had to handle each transaction one at a time. Now, the integration allows them to import a month’s worth of data in one go. It has made the team incredibly efficient.
Last but not least, Matt talks about the product updates GCPay has made in the last year. Digital Signatures have been extremely helpful for Alcorn’s subcontractors to sign their documents on the go, while the new custom cover sheet for pay apps allowed the company to more efficiently obtain conditional lien waivers.
Matt adds that it’s great to partner with a company that continues to make significant and meaningful product improvements.